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Online Booking Email Marketing

Overview

The purpose of this project was to generate excitement for a vacationer's upcoming stay after they booked on the Xplorie.com OTA and direct them to their complimentary activity program's microsite for activity information. In this use case, the Xplorie emails could only be sent pre-arrival and post-stay to complement the emails coming directly from the property managers.

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Booking Confirmation

    Process

    • Identify the goal or purpose of the project
    • Research vacation rental booking windows to establish the email cadence 
    • Identify content for each email
    • Design Emails
    • Create assets for emails and dynamic elements
    • Create launch schedule
    • Analyze results for data-driven improvements

    Results

    The emails were successful in directing guests to their microsite for more information. So much so that we were able to move from providing a physical card to going completely digital the following year. Improvements continue to be made to content as the product grows and evolves.

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